Privacy Policy

Greenwell Medical Education & Consultancy (Greenwell MEC)
Last updated: 24/09/2025
1. Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (www.greenwellmec.co.uk), purchase our products, or interact with us.
By using this site, you agree to the terms of this Privacy Policy.
2. What Data We Collect
We may collect the following information:
  • Personal details: name, email address, postal address, phone number (if provided)
  • Order information: products purchased, payment confirmation (handled securely via third-party processors)
  • Website data: cookies, IP addresses, and browsing behaviour (see Section 6)
We do not store full payment card details. Payments are processed securely via trusted third-party providers.
3. How We Use Your Data
We use your information to:
  • Process and deliver your orders
  • Communicate with you about your purchases
  • Provide customer support and respond to enquiries
  • Share updates or marketing (only if you opt in)
  • Improve our website, resources, and services
4. Sharing Your Data
We do not sell or trade your personal information.
We may share data only with:
  • Service providers (e.g. payment processors, shipping providers) where necessary to fulfil your order
  • Legal authorities if required by law
5. How Long We Keep Data
We retain your data only as long as necessary for the purpose collected (e.g. order records, tax requirements). Marketing consent can be withdrawn at any time.
6. Cookies & Website Analytics
Our website uses cookies to:
  • Ensure the site works properly
  • Remember your preferences
  • Collect anonymous data on site usage (via analytics tools)
You can disable cookies in your browser settings, though some site functions may not work correctly without them.
7. Your Rights
Under UK GDPR, you have the right to:
  • Access the personal data we hold about you
  • Request corrections or updates to your information
  • Ask for your data to be deleted (“right to be forgotten”)
  • Withdraw consent to marketing at any time
  • Raise a complaint with the Information Commissioner’s Office (ICO) if you’re concerned about misuse of your data
8. Keeping Your Data Safe
We take security seriously. Data is stored securely and only accessed by authorised personnel. While no system is 100% secure, we take reasonable steps to protect your information from loss, misuse, or unauthorised access.
9. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please get in touch:
📧 info@greenwellmec.co.uk
🌐 www.greenwellmec.co.uk